Most home internet packages are at least 25Mbps downstream/5Mbps upstream, and your home internet package should be at least 10Mbps down/5Mbps up in order to use Zoom effectively. If your connection speed drops below these thresholds, your video quality will be automatically adjusted to keep you in the meeting.

You may check your effective bandwidth at or (it can be helpful to compare the two).ĭo I need faster internet to use Zoom? Zoom is very flexible when it comes to bandwidth - visit the Zoom bandwidth requirements page - and recommends upstream connection speeds of 1.5-3.0Mbps for optimal performance in group meetings with HD video quality. In an application like Zoom, downstream data will include the video and audio of all other participants in the meeting, while upstream data will be your own video and audio stream which is sent through the network to Zoom.

Upstream is data that is uploaded from your device to the Internet. Downstream is data that is download from the internet to your device. Many internet plans have different 'downstream' and 'upstream' speeds. With respect to home internet service, the bandwidth you pay for from your Internet Service Provider (ISP) is always a maximum, and not necessarily your actual obtained speed. 'Bandwidth' refers generally to the maximum rate at which data can be transferred over a network. Internet Speed (Bandwidth) Concerns for Zoom/Remote Work:

Check network bandwidth